This Privacy Policy describes how www.athletigears.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please get in touch with us by e-mail at support@athletigears.com or over the phone at +971-501420457.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device Information

  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our PSP.
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Payment Details

  • Purpose of collection: In respect to any credit card or other payment processing details, this site will not store or save any customer financial information. We do not collect or save customers' credit/debit card details. All payment processing is securely handled by our Payment Service Provider (PSP), ensuring that your financial information remains protected and confidential.

• Order Information

  • Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our processor Shopify, Tap Payments, and Delivery Partners (Address).
  • Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.

• Customer Support Information

  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

Contact Information:

Taqat Alriyada Sport Equipment Trading LLC
48, SONY BUILDING, Al Raffa, Dubai
Phone: +971-501420457
Email: support@athletigears.com
Website: https://athletigears.com/